COST vs PRICE vs VALUE

COST vs PRICE vs VALUE

F requently confused, often used interchangeably and seldom understood – The cost, price and value of a hotel are not the same thing! It is rather surprising that industry stakeholders routinely seem to obfuscate these distinct terms and their implications on the...
Empathy at Work, and Why is it Important

Empathy at Work, and Why is it Important

R elationship is the essence of almost anything we do. The kind of bond we share with others forms the basis of our conduct with them, helping us build connections and share experiences. In the course of our careers, we develop unique relationships with several people...

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