RECENT INSIGHTS
Policy Reforms: Indian Hotel & Hospitality Sector
This Whitepaper has been published in association with the World Travel and Tourism Council – India Initiative (WTTC – II). Tourism – Aviation, Hospitality and Travel Services – is an industry that is highly susceptible to repercussions of adverse events such as...
Rejuvenating the Spa Industry Post COVID-19
To comprehend the wonderful phenomenon that we call ‘life’, the most basic condition that needs to be met is a healthy mind and body, which a lot us currently take for granted. As bodies fall one by one, the bloodlust of the COVID-19 pandemic is a grim reminder to...
The Surreality of Reality
The Changing Face of Social Dining in the Post Covid-19 Era …And we stayed home. And learned new ways of being. We found joy and delight in the swell of birdsong in cities; in the sightings of sparrows on kitchen windows; and in the happy wandering of deer and nilgai...
Hotel Marketing Strategies for Covid-19 Business Recovery
Though many hotels are undertaking cost rationalization to get ready for the after-effects of the Covid-19 lockdown, this is not the time for hoteliers to pause marketing which would end up severely impacting their recovery. Instead, they need to use marketing...
Government Initiatives: In India and Abroad
As economies come to a grinding halt the world over, employers scramble to cut costs and stay afloat. A large cost for most service providers today is salaries and employee benefits while for many industrial/ manufacturing-centric organisations major costs include...
M&A in a Period of Uncertainty
The month of March 2020 unleashed the full impact of COVID 19 on the hospitality sector. Business had already started drying up at the start of the month but came to a grinding halt with the essential lockdown. It was almost like seeing an ascending vehicle, on a...
Coronavirus: Legal Perspective on the Impact on the Hospitality Industry
The hospitality industry across the world has been severely impacted by the proliferation of novel coronavirus (“Covid-19”), a disease termed as a pandemic by the World Health Organization. Covid-19 is unprecedented in that it is very easily transmissible and has by...
Redefining Operator and Owner Relationships
Nearly all hotel management agreements define a Force Majeure Event (aka an Extraordinary Event), which may occur either alone or in combination during the life of the contract that is beyond the reasonable control (a “catch-all” phrase commonly used) of the Owner or...
Food and Beverage: The Way Forward
The world of food and beverage is an ever-changing one, where stand-alone restaurants fight brutal competition to survive. While some of these restaurants succumb to the rivalry, hotel restaurants have perfected the art of staying constant. Of course, hotels have...
Hotel Product Adaptations and Impact on Operations in the post-COVID-19 Era
In our 25 years of hospitality consulting, we had never thought we would see a period quite so transformative for hotels. The next few years will witness a much greater push in terms of how hotels operate: owner–operator relationships could well be re-defined, as...
Talent Management, Engagement and Compensation
Today, as the world has come to a standstill, everything has changed. The only thing, however, that hasn't altered is the need to create an environment that offers hope, trust and transparency. It has become even more pertinent for us to have open discussions with our...
Who Moved My Cheese? Disruptions that will Redefine Hospitality in a Post-pandemic World
Humankind is going through a new and unprecedented experience with the rapidly spreading COVID-19 pandemic. There is little doubt that the pandemic will have a lasting impact on accepted societal norms. It forces us to ask some important questions regarding the...
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