RECENT INSIGHTS

Experience Economy and Consumer Experience

Experience Economy and Consumer Experience

“You’ve got to start with the consumer experience and work back towards technology – not the other way around” – Steve Jobs With the growth of the global economy, we are transitioning towards an environment where experiences are becoming the new material good for the...

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Understanding Vacation Rental Management Companies

Understanding Vacation Rental Management Companies

Within the UAE, especially Dubai, the vacation rental space has seen new companies blossom at a staggering rate since 2015. While most of these players are standalone entities looking for asset-light growth through management contracts, others are subsidiaries or...

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Evolution of the Global Distribution System (GDS)

Evolution of the Global Distribution System (GDS)

Often, travel to any place of our choosing is as simple as a few clicks of the mouse or, better still, a few swipes of our fingers on our smartphones. Convenience is king and control is paramount to the modern-day consumer. Platforms like Booking.com, MakeMyTrip,...

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The Hotel Volatility Index 2022

The Hotel Volatility Index 2022

The Hotel Volatility Index (HVI), now in its fifth year is released as part of the Hotelivate 2022 Indian Hospitality Trends and Opportunities Report. We have often noticed that the performance statistics of a market are skewed due to the opening of new hotels; hotels...

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Smart Technology – With an eye on Profitability

Smart Technology – With an eye on Profitability

Those who know me know I have a love-hate relationship with technology. I love data analytics but don’t care for new gadgets. Every time an upgrade is required, I’m actively on the lookout to see who can help me get it done. Call me “technophobic” if you please, but...

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