RECENT INSIGHTS
Government Initiatives: In India and Abroad
As economies come to a grinding halt the world over, employers scramble to cut costs and stay afloat. A large cost for most service providers today is salaries and employee benefits while for many industrial/ manufacturing-centric organisations major costs include...
M&A in a Period of Uncertainty
The month of March 2020 unleashed the full impact of COVID 19 on the hospitality sector. Business had already started drying up at the start of the month but came to a grinding halt with the essential lockdown. It was almost like seeing an ascending vehicle, on a...
Coronavirus: Legal Perspective on the Impact on the Hospitality Industry
The hospitality industry across the world has been severely impacted by the proliferation of novel coronavirus (“Covid-19”), a disease termed as a pandemic by the World Health Organization. Covid-19 is unprecedented in that it is very easily transmissible and has by...
Redefining Operator and Owner Relationships
Nearly all hotel management agreements define a Force Majeure Event (aka an Extraordinary Event), which may occur either alone or in combination during the life of the contract that is beyond the reasonable control (a “catch-all” phrase commonly used) of the Owner or...
Food and Beverage: The Way Forward
The world of food and beverage is an ever-changing one, where stand-alone restaurants fight brutal competition to survive. While some of these restaurants succumb to the rivalry, hotel restaurants have perfected the art of staying constant. Of course, hotels have...
Hotel Product Adaptations and Impact on Operations in the post-COVID-19 Era
In our 25 years of hospitality consulting, we had never thought we would see a period quite so transformative for hotels. The next few years will witness a much greater push in terms of how hotels operate: owner–operator relationships could well be re-defined, as...
Talent Management, Engagement and Compensation
Today, as the world has come to a standstill, everything has changed. The only thing, however, that hasn't altered is the need to create an environment that offers hope, trust and transparency. It has become even more pertinent for us to have open discussions with our...
Who Moved My Cheese? Disruptions that will Redefine Hospitality in a Post-pandemic World
Humankind is going through a new and unprecedented experience with the rapidly spreading COVID-19 pandemic. There is little doubt that the pandemic will have a lasting impact on accepted societal norms. It forces us to ask some important questions regarding the...
Potential Scenarios to Exit COVID-19
Humans have evolved over thousands of years to become social beings; however, the COVID-19 pandemic appears to have another agenda. From a world of hugs and handshakes, ours has become one of gloves and masks. People are afraid of other people; human contact is being...
How Is India Faring Compared To The Rest Of The World?
As we write this article, COVID-19 has spread to almost every country on the planet, with over 2.9 million cases reported and over 207,000 deaths as on the 27th of April 2020. The map below shows the extent of the pandemic and really drives home the magnitude of the...
Broad Strokes – Where Are We Today As An Industry?
It is perhaps a moot point to state that the COVID–19 crisis can't be compared with any other catastrophe in the modern world's history. This is indeed unprecedented, and we have never had world economies come to a grinding halt due to lockdowns all over the globe....
The Indian Hospitality Industry: A Comprehensive Guide to Managing Covid-19
Foreword Three or so months ago, who would have imagined the situation that we all find ourselves in — personally, professionally and as a society? The truth of the matter is that we really don't know how long the pandemic will last, how long restrictions / lockdowns...
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